Privacy Policy

Last Updated: October 2, 2025

Introduction

Welcome to AI Travel Planner ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our travel itinerary planning service.

Information We Collect

Personal Information You Provide

When you use our service, we may collect the following information:

  • Account Information: Name, email address, password (encrypted)
  • Profile Information: Travel preferences, home location, language preferences
  • Payment Information: Billing address, payment method details (processed securely through third-party payment processors)
  • Travel Data: Destinations, itineraries you create, saved trips, travel dates

Automatically Collected Information

When you access our service, we automatically collect:

  • Device Information: IP address, browser type, operating system, device identifiers
  • Usage Data: Pages visited, features used, time spent on the service, click patterns
  • Location Data: General geographic location based on IP address
  • Cookies and Tracking: We use cookies and similar technologies

Third-Party Data

We may receive information from third parties, including:

  • Google Maps API: Location data, mapping information, route details
  • Payment Processors: Transaction confirmation and payment status
  • Analytics Providers: Aggregated usage statistics

How We Use Your Information

Service Delivery

  • Generate AI-powered travel itineraries based on your preferences
  • Optimize routes and provide mapping services
  • Save and manage your travel plans
  • Enable Google Maps integration for navigation

Account Management

  • Create and maintain your account
  • Process payments and subscriptions
  • Provide customer support
  • Send service-related communications

Improvement and Analytics

  • Analyze usage patterns to improve our service
  • Develop new features and functionality
  • Conduct research and testing
  • Monitor service performance and reliability

Marketing (with your consent)

  • Send promotional emails about new features
  • Provide personalized recommendations
  • Share travel tips and inspiration

Legal and Security

  • Comply with legal obligations
  • Protect against fraud and abuse
  • Enforce our Terms of Service
  • Resolve disputes

Data Sharing and Disclosure

We do not sell your personal information. We may share your data in the following circumstances:

Service Providers

We share information with trusted third parties who help us operate our service:

  • Cloud hosting providers (AWS, Vercel)
  • Payment processors (Stripe, PayPal)
  • Email service providers
  • Analytics services (Google Analytics)
  • Mapping services (Google Maps API)

Legal Requirements

We may disclose information when required by law or to:

  • Comply with legal processes or government requests
  • Enforce our Terms of Service
  • Protect our rights, property, or safety
  • Prevent fraud or illegal activities

Business Transfers

If we undergo a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

With Your Consent

We may share information for other purposes with your explicit consent.

Data Security

We implement appropriate technical and organizational measures to protect your information:

  • Encryption: Data in transit is encrypted using SSL/TLS
  • Secure Storage: Personal data is stored in secure, encrypted databases
  • Access Controls: Limited access to personal data by authorized personnel only
  • Regular Audits: Security assessments and vulnerability testing
  • Password Protection: Strong password requirements and hashing

However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce agreements.

When you close your account, we will delete or anonymize your personal data within 90 days, except where we are required to retain it for legal purposes.

Your Rights and Choices

Depending on your location, you may have the following rights:

Access and Portability

  • Request a copy of your personal data
  • Download your travel itineraries and data

Correction and Update

  • Update your account information
  • Correct inaccurate personal data

Deletion

  • Request deletion of your account and personal data
  • Exercise your "right to be forgotten"

Opt-Out

  • Unsubscribe from marketing emails
  • Disable cookies (may affect functionality)
  • Opt out of data sharing with certain third parties

Restriction and Objection

  • Request restriction of processing
  • Object to certain uses of your data

To exercise these rights, contact us at privacy@aitravelplanner.com

Children's Privacy

Our service is not intended for children under 16 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data, including:

  • Standard Contractual Clauses (SCCs)
  • Adequacy decisions by regulatory authorities
  • Privacy Shield Framework (where applicable)

Third-Party Links

Our service may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We encourage you to read their privacy policies.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by:

  • Email notification to registered users
  • Prominent notice on our website
  • In-app notification

Continued use of our service after changes constitutes acceptance of the updated policy.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

Email: privacy@aitravelplanner.com
Address: AI Travel Planner, Inc., 123 Tech Street, San Francisco, CA 94105, USA
Data Protection Officer: dpo@aitravelplanner.com

For EU residents, you have the right to lodge a complaint with your local data protection authority.

This Privacy Policy is designed to be transparent and compliant with GDPR, CCPA, and other privacy regulations. By using our service, you acknowledge that you have read and understood this policy.